Skip links

Our Solutions For Passengers.

About our solutions
Thanks to our trusted global network of suppliers, Value Group provides 360° assistance to your passengers, turning a discomfort into a pleasant experience.
Disruptions Managed Per Day

This Is What We Do

Value Group offers a seamless tech-driven approach combined with 20+ years of operational expertise to quickly elaborate the most convenient and efficient recovery plan 24/24 x 365.

We partner with the most iconic hotel chains in the world as well as local hotel owners from 4 stars and above.


We own the most extensive and responsive supplier network with vehicle types ranging from 3 to 80 seats.


We provide multiple meal vouchers in all airports in just 9 minutes from the request.

Food & Beverage Points

This Is How We Do It

You never know when disruptions might happen. With years of experience and
in-depth knowledge, Value Group provides the best mix of tech-led tools combined with hands-on expertise to quickly source the most convenient solution for our Clients.

24/7 assistance

Our operations team is ready to support everytime and everyday


Our team is composed of people speaking more than 8 languages mother tongue


Value Group has the highest track record providing nearly 100% of the service requested, no matter if high or low season.
We always find a solution


Our team is highly skilled and trained to provide IROPs management solutions

The Process

Taking Charge In Less Than 2 Minutes

Take in charge the Request

Meanwhile your passengers are met and greeted by our airport staff in the Value Layover Lounge

Find and confirm with the Recovery Solution within 15 minutes from the request on average

Turn a discomfort into a Comfortable Experience

Emergency Call